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HomeMy WebLinkAbout09.30.2021 Kiosk Payment System City of Plainview NEWS 901 Broadway St. Plainview, TX 79072 October 26, 2021 City of Plainview Announces Drive-Thru Payment Station for Water Utility, Municipal Court Payments Citizens are now welcome to pay water utility bills and municipal court tickets at the City of Plainview’s recently installed kiosk th system located on the west side of City Hall (202 W. 5). The system will allow citizens to make payments anytime including nights and weekends from the convenience of their vehicle. th Please use the entrance off of 6 Street where the sign says “Kiosk Entrance”. Payments can be made via cash, check or credit card/debit card (Mastercard and Visa) and partial payments and additional payments are allowed through the system. To use the system, citizens may either scan their water bill or retrieve their bill by entering the account number or their street address number and last name. Citizens will then choose through several prompts and once the payment is complete, a receipt will be printed. Also, citizens currently paying their water bill via draft will be able to pay through the kiosk. For citizens whose water is close to being turned off due to non-payment, the system updates every fifteen minutes allowing staff to avoid unnecessary cut-offs when payments have been received. “We are proud to offer our citizens more convenient ways to make payments that work for everyone’s schedule,” said Sarianne Beversdorf, Director of Finance. “Our new ‘drive- thru payment center’ is now open 24 hours a day, seven days a week.” Besides the kiosk, citizens may also make payments in-person at City Hall Monday through Friday from 8:00 a.m. – 5:00 p.m. (closed from 12:00 p.m. – 1:000 p.m.), via the secured automated telephone system with a Mastercard or Visa debit card or credit card by calling 866-277-1446 for utility bills and 866-279-4737 for municipal court tickets or via two online payment options for citizens – Quick Pay and Account Management - on the City’s website, www.plainviewtx.org. For more information, please call 296-1100. ##