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HomeMy WebLinkAbout11.23.15 Everbridge Press Release City of Plainview NEWS 901 Broadway St. Plainview, TX 79072 November 23, 2015 City of Plainview will launch Everbridge st on December 21 to Rapidly Distribute Emergency & Non-Emergency Information The City of Plainview will be launching the Everbridge notification system on Monday, st, December 21 to send time-sensitive messages about severe weather alerts, hazardous environmental issues and potential dangerous events in progress. In addition to emergency response, the Everbridge solution can be used to provide businesses, residents and city staff with important information, such as power outages, street closures, water utility maintenance and other events happening in Plainview. “We have a similar system in place but we have found that Everbridge offers the best functionality and reporting ability,” said Derrick McPherson, City of Plainview Emergency Management Captain. “These different methods of communication will allow us to keep the citizens better informed of emergency and non-emergency events as they happen.” Teaming up with Everbridge will provide an online portal for residents to sign up for alerts - allowing members to provide contact information and specify how they would like to receive messages. The City will also be able to integrate data from the white pages in order to reach residents and prevent communication failure in the case of extreme emergencies. With the Everbridge system, information can be delivered through several methods including landlines, cell phones, email addresses, and text messages to ensure that residents, businesses and city staff receive emergency notifications in minutes. Integrated geo-targeting allows messages to be delivered directly to impacted citizens, based on location, or selected streets, neighborhoods, or designated areas. “The system allows us to target an area of the City for a specific purpose,” said th McPherson. “For example, if they are working on water lines at 14 & Nassau, we can send notifications to residents in that area so they are aware of street work near their home.” Besides notifying citizens of different happenings, Everbridge provides the capability for City department managers to notify their staff of emergency situations or other upcoming events. “We have a variety of departments and each one has a different way of communicating with their staff,” said Jeffrey Snyder, City Manager. “Everbridge will allow managers to notify their staff in a specific manner – such as an emergency situation where all staff are needed or to relay information about an upcoming employee meeting.” As the registration deadline approaches, the City of Plainview will be offering guidance on setting up your account as well as opportunities for citizens to sign up. For more information about Everbridge, please contact Derrick McPherson at 296.1185. ###