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COMPLAINT PROCEDURES
RESOLUTION NO. R88-188
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
PLAINVIEW, TEXAS, ADOPTING A CITIZEN COMPLAINT
PROCEDURE, PERTAINING TO COMMUNITY DEVELOPMENT BLOCK
GRANT FUNDS.
WHEREAS, the Texas Department of Commerce, Texas Community
Development Program, is requiring that all cities have a written
complaint procedure whereby any citizen will have an opportunity to
avail themselves of a complaint procedure when actions of the City
are questioned regarding an application of grant for CDBG Funds; and
WHEREAS, a copy of said policy is hereby attached and made a
permanent part of this Resolution.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City
of Plainview, Texas, that the attached citizen complaint procedures
are hereby adopted for handling inquiries or complaints concerning
and application or grant for CDBG Funds.
PASSED AND APPROVED this the 27th day of September, 1988.
E V Rldlehuber, Mayor
ATTEST:
Carla Re~se, City Secretary
~es P../'Je~,~ Manager
APPROVED AS TO FORM:
David Blackburn, City Attorney
152
CITY OF PLAINVIEW
CITIZEN COMPLAINT PROCEDURES
Community Development Block Grant Funds
Any citizen will have an opportunity to avail himself/herself of the
following complaint procedures when actions of the City of Plainview
are questioned regarding an application or grant for CDBG Funds.
Any citizens appealing the City's actions must site, in writing, to
the Mayor, the specific violation regarding the City's actions. All
complaints must be handled in accordance with the procedural
guidelines below:
A citizen must notify the Mayor in writing of the
alleged violation within five (5) working days
following the City's action.
Within fifteen (15) working days after the receipt
of the complaint, the City Council shall convene
to hear the complaint. In an open meeting, the
Council will consult with the complainant and
consider the complaint. With a quorum present, the
Council shall vote to accept or deny the complaint.
If the Council accepts the complaint, appropriate
action shall be taken to remedy the complaint to
the satisfaction of the complainant and the Council.
If the complaint
will be required.
is resolved, no further action
If the appeal is unresolved, the City will prepare
a complaint file. The file will include:
a. A copy of the complaint.
b. The City Council response.
c. Comments from other interested parties.
That file may be submitted
Texas Community Development
appeal the City's decision.
to the
Program,
Texas Department of Commerce,
if the complainant wishes to
Adopted September 27, 1988, by Resolution No. R88-188.